Posted: 21st April 2014

Fast Facts: Voice of the Customer Trends

SynGro Voice Of The Customer Fast Facts

 

Customer Experience is acknowledged by analysts and industry leaders alike as the next great business battleground, but there are clear trends that are a cause for concern.

Though VoC is a priority investment, comparatively few companies are achieving transformational rewards. To compete on Customer Experience, companies must establish programmes that drive the right actions from insight.

The opportunity exists for ambitious companies to make use of CX best practice to move ahead of the competition.

Wherever you are in your VoC journey, all of us at Maru/Syngro are ready to work to your time-table and provide the guidance and technology needed to deliver outstanding results.

Leave a Reply

Your email address will not be published. Required fields are marked *

Want to see more?

Start transforming the Customer Experience today with your very own powerful data visualisation tool.

Preferred Demo date
Demo Time

*We collect your data to communicate with you about our products and services. We will never sell or share your information with a 3rd party. You can opt-out of receiving further communications at any time. For more information please see our Privacy Policy.

+44 (0)131 564 1571

Maru/Syngro Limited
2 Deer Park Avenue
Fairways Business Park
Livingston
West Lothian
EH54 8AF

REQUEST BROCHURE
JOIN US ON SOCIAL

Opening Hours: Mon-Friday 9am-5pm