Posted: 16th August 2016

ICYMI Webinar Recording ‘6 Principles for CX Success’

In case you missed it, our webinar ‘6 Principles for CX Success’ is now available to watch on-demand.

Rated ‘good’ or ‘excellent’ by 95% of post-webinar survey respondents, it is clear our attendees felt able to take away very useful information in just under 45 minutes.

Agenda:

  • Breaking down feedback data silos
  • Giving context to your feedback
  • Enabling self-service insight
  • Engaging staff to drive customer related actions
  • Empowering and rewarding staff
  • Enabling enterprise-wide access to CX information

Watch the webinar recording now!

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