Maru/Syngro joins the Engage Customer Blog Squad
He will be sharing his expertise on how to keep your customers and employees engaged, amongst other topics focused on customer experience and business intelligence.
Keith founded Maru/Syngro in 2004 after a long consulting background of designing and implementing customer experience programmes with global companies. He is passionate about helping companies prosper by putting customers at the centre of their business.
Read the first post about how the voice of customer begins with the voice of the employee.