Posted: 24th October 2017

NPS: which score would you rather have?

The Net Promoter Score is a Customer Experience metric used by businesses worldwide. The metric measures the willingness of customers to recommend a company’s products or services to others by asking what it’s founder, loyalty expert Fred Reichheld, describes as ‘the ultimate question’.

Take a look at these two NPS scores below and answer our ultimate question to you do you know which one is the better score to have?

NPS score

Download our new paper today to find out!

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Did you enjoy this paper? Read our related posts and free downloadable materials:

4 ways to drive profit from NPS

The three most important CX metrics, and why

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*We collect your data to communicate with you about our products and services. We will never sell or share your information with a 3rd party. You can opt-out of receiving further communications at any time. For more information please see our Privacy Policy.

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